Decagon
Decagon provides an enterprise conversational AI platform that helps businesses automate and manage customer support across channels such as chat, email, and voice. The company’s platform uses configurable agent operating procedures to let teams define workflow logic in natural language while integrating with existing support systems and data sources. Its services include AI agents that can handle inquiry resolution, ticket routing, context-aware responses and actions like refunds or account updates. The platform also supports analytics and tools for monitoring agent performance and iterating on automated support processes.
Founded by Jesse Zhang (CEO, Co-Founder, Founder), Ashwin Sreenivas (Founder)
| Round | Announced | Raised | Post-money |
|---|---|---|---|
| Series D | Jan 28, 2026 | $250M | $4.5B |
| Series C | Jun 23, 2025 | $131M | $1.5B |
| Series B | Oct 15, 2024 | $65M | $650M |
| Seed | Jun 18, 2024 | $5M | — |
| Series A | Jun 18, 2024 | $30M | $184.1M |
- ACAccel
- AHAndreessen Horowitz
- BCBain Capital Ventures
- COCoatue
- IVIndex Ventures
- A*A*
- EGElad Gil
- BOBond
- FOForerunner
- RCRibbit Capital
| Kind | Implied valuation | Price / share | Date |
|---|---|---|---|
| $4B | $28.47 | Sep 23, 2026 | |
| $3.9B | $28.12 | Sep 22, 2026 | |
| $4.6B | $32.54 | Sep 14, 2026 |
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Data as of Oct 14, 2026. Valuations are estimates blended from primary and secondary-market signals — not investment advice.